Insights

An operator's view,
in writing.

On leadership, operational performance and the honest realities of running businesses. No stats without named sources; no advice I wouldn't take.

Monthly column

From the Floor.

One issue a month on running a fractional practice from the inside: what happened, what it cost, what it taught. Registered readers of the library get each issue by email.

From the Floor · Issue 1

Nobody buys a fractional COO

What changed when the labels came out of the language.

Read issue one →

Leadership · SMEs

When does an SME actually need a COO?

The tells, the full-time trap, and what fractional actually means.

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Operations · Performance

The Tuesday-morning test

Strategy documents don't decide performance. Ordinary Tuesdays do.

Read the article →